We were very pleased with Doug’s work. He responded to our initial contact promptly, came to our home and inspected the ceilings in question (they had a large, ugly stucco-like starburst pattern all over them), and explained that, depending on how easily the pattern scraped off, he could try two or three possible approaches, with the goal of keeping our labor cost as low as possible while getting the job done. The work involved a couple of full work days plus a number of short visits to allow layers of mud to dry, be sanded, patched, re-sanded, primed, painted. Throughout the process, Doug and his assistant were professional, respectful of our home (and cat), and meticulous in their workmanship. Doug walked us through everything he’d done, showing receipts for materials and explaining what they’d done each day, as well as having us inspect the work carefully, before submitting his bill to us. We would definitely work with this company again, and would recommend it wholeheartedly to those who need painting/repair work done.